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Report a fault or request maintenance.

Use this form for CCTV, DVR/NVR, PIR alarm, GPS tracker, website, mobile app, AI system, automation or device maintenance requests.

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What helps us respond faster

  • Device type, model or service name.
  • When the fault started.
  • Pictures or short video sent later through WhatsApp.
  • Installation address or preferred branch.
  • Whether it is urgent, recurring or new.
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