OrangeMoon Limited respects customer privacy. We collect information that customers submit through our website, including name, phone number, email address, branch preference, product/service requests, payment references, repair requests and support messages.
We use this information to process orders, respond to enquiries, provide quotations, book services, confirm payments, manage repairs, support GPS tracking services and improve customer service.
For GPS tracking, device monitoring, location services or human/asset tracking requests, OrangeMoon requires proper consent, ownership authority or lawful authorization before setup. Customers must not use our tracking services for unlawful surveillance, stalking, harassment or privacy abuse.
Payment data is handled through approved payment processors or manual proof review. OrangeMoon does not ask customers to submit card PINs or banking passwords through this website.
We take reasonable technical and administrative measures to protect personal data. No online system is completely risk-free, so customers should also protect their login details and avoid sharing sensitive information unnecessarily.
Customers may contact OrangeMoon to update, correct or request deletion of their customer information where legally and operationally appropriate.
