By using the OrangeMoon Limited website, submitting a request, creating a customer account, placing an order or booking a service, you agree to use the platform lawfully and honestly.
Product information, pricing and availability may change. Some products may require inspection, installation assessment, location confirmation or branch confirmation before final quotation.
Digital development projects, AI applications, websites and mobile apps are handled based on agreed scope, timeline, milestone, payment terms and handover arrangement. Extra features outside the agreed scope may attract additional cost.
Security and tracking products must be used responsibly. Customers are responsible for ensuring that any CCTV, alarm, GPS or tracking setup complies with applicable consent, ownership, workplace, tenancy, family, school, fleet or corporate policies.
OrangeMoon may refuse, suspend or cancel a request that appears unlawful, fraudulent, abusive, technically unsafe or outside our service capacity.
Customer accounts may be suspended where there is abuse, false information, suspected fraud, payment dispute or misuse of tracking/security services.